Ez96 Privacy Policy – User Personal Data Protection

Your privacy is our priority. This document details how ez96 collects, uses, stores, and protects the personal information of every user on our online entertainment platform.

Last updated: January 2026
256-bit SSL Bahasa Melayu Protected Data No Data Sales
Quick Summary: ez96 only collects the data that is needed, does not sell your information to advertisers, protects all data with high-grade encryption, and gives you full control over your own personal information.

1Introduction

Ez96 understands that user trust is the foundation of everything we do. When you register and use our platform, you are entrusting us with your personal information — and we take that responsibility seriously.

This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information gathered from users of the ez96 platform. It applies to all services we offer, including our website, mobile app, and all official ez96 communication channels.

By using the ez96 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform. We encourage you to read this document in full so you fully understand how we handle your data.

This Privacy Policy is drafted in accordance with responsible data protection principles and reflects ez96's commitment to prioritising user interests in every decision involving personal data.

2Information Collected

Ez96 collects various types of information depending on how you interact with our platform. Generally, this information falls into two main categories: information you provide directly, and information collected automatically while you use the platform.

Data Category Example Information Collection Method
Identification Information Full name, date of birth, identification number Registration form / KYC
Contact Information Email address, phone number Account registration
Financial Information Bank name, account number, transaction history Deposit & withdrawal process
Usage Data Gaming history, wagering, session duration Automatically during gameplay
Technical Data IP address, device type, web browser Automatic server logs
KYC Documents Copy of identification card, bank statement User uploads
Important Note: ez96 never stores credit or debit card numbers directly on our servers. All payment transactions are processed through third-party payment providers that hold PCI-DSS security certification.

3How We Use Your Data

Every piece of information we collect has a clear and specific purpose. ez96 adheres to the principle of data minimisation — we only use your data for what is strictly necessary, nothing more.

  • Process new account registrations and verify user identities through a secure KYC process.
  • Process deposits, withdrawals, and all financial transactions carried out on the ez96 platform.
  • Deliver a personalised gaming experience based on your preferences and playing habits.
  • Send important account notifications, including transaction confirmations and security alerts.
  • Detect and prevent fraud, money laundering, and other suspicious activities that threaten platform security.
  • Comply with applicable legal and regulatory requirements, including reporting obligations to the relevant authorities.
  • Improve our products, services, and overall user experience based on usage pattern analysis.
  • Send relevant promotional information and special offers, provided you have given your consent to receive them.
Marketing Controls: You may opt out of marketing communications from ez96 at any time by contacting our support team. Unsubscribe requests will be processed within 5 business days.

4Information Sharing

Ez96 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are specific situations where data sharing is necessary to enable us to deliver the best service to you.

  • Service Providers: Third-party companies that help us operate the platform — including payment providers, game providers, and cloud services — are all bound by strict confidentiality agreements.
  • Authorities: ez96 will disclose information to legal authorities when required by court order, applicable law, or a legitimate request from a government agency.
  • Fraud Prevention: Certain information may be shared with industry fraud prevention networks to protect users and the platform from illegal activity.
  • Business Transfers: In the event of an acquisition or merger, user data may be transferred to the new entity subject to equivalent privacy protections.
  • With Your Consent: ez96 may share your information with third parties where you have given explicit consent for that specific purpose.
International Transfers: Some ez96 service providers may operate outside Malaysia. In such cases, we ensure equivalent or higher data protection standards are upheld through binding contractual agreements.

5Data Storage & Security

The security of your personal data is the absolute top priority for ez96. We continuously invest in the latest security infrastructure to ensure your information remains safe at all times, whether in transit over a network or stored on our servers.

  • All data transmitted between your device and ez96 servers is secured with industry-grade 256-bit SSL/TLS encryption.
  • Data stored on ez96 servers is encrypted using AES-256 standards and is accessible only to authorised personnel with multi-factor authentication.
  • A 24/7 security monitoring system is in place to detect any unauthorised access attempts or suspicious activity in real time.
  • Data backups are performed regularly and stored across separate data centres to ensure service continuity and disaster recovery.
  • Independent security audits are conducted periodically by qualified third-party cybersecurity firms to identify and address any vulnerabilities.
  • Inactive account data held beyond the designated retention period will be securely deleted in accordance with ez96's data retention policy.
Shared Responsibility: While ez96 implements comprehensive security measures, your account security also depends on your own actions. Use a strong password, never share your login credentials, and always log out when you are done using the platform.

6Cookies & Tracking Technologies

Ez96 uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and maintain platform security. Cookies are small text files stored on your device when you visit our platform.

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and access control. These cookies cannot be disabled.
  • Performance Cookies: Gather information on how users interact with the platform to help us improve its design and functionality.
  • Functional Cookies: Store user preferences such as language settings and display configurations to provide a more personalised experience.
  • Analytics Cookies: Used to understand how users interact with our platform for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the ez96 platform and your overall gaming experience.

7User Rights Regarding Personal Data

Ez96 recognises and respects your rights as the owner of your own personal data. We make it easy for you to exercise those rights by contacting our support team through official channels.

  • Right of Access: You have the right to obtain a copy of the personal information we hold about you.
  • Right to Rectification: You may request the correction of any inaccurate or incomplete information.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data from our systems.
  • Right to Restriction: You may request that we restrict the processing of your data in certain circumstances permitted by law.
  • Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
Response Time: ez96 will respond to all user rights requests within 30 business days of receiving a complete request. For complex requests, this period may be extended with notice to you.

8Child Protection

The ez96 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.

  • The ez96 registration process requires age verification and identity verification to ensure only adult users can access the platform.
  • Should ez96 discover that information from an individual under 18 has been inadvertently collected, the account in question will be closed and the data will be deleted immediately.
  • Parents or guardians who suspect their child has registered on ez96 are encouraged to contact our support team for immediate action.

9Third-Party Links

The ez96 platform may contain links or integrations to third-party services such as game providers and payment platforms. This Privacy Policy applies solely to the ez96 platform and does not cover the privacy practices of those third-party websites or services.

Ez96 is not responsible for the privacy practices of third-party services you may access through our platform. We encourage you to read the privacy policy of each third party before providing them with any personal information.

10Privacy Policy Amendments

Ez96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements to the services we offer.

  • Users will be notified of any significant amendments via in-platform notifications or their registered email at least 7 days before the changes take effect.
  • The "Last Updated" date at the top of this document will always reflect the currently in-force version of the Privacy Policy.
  • Your continued use of the ez96 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.
  • Previous versions of the ez96 Privacy Policy can be requested through official support channels for historical reference.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the ez96 privacy team is here to help.

  • Live Chat — available 24/7 directly on the ez96 platform for immediate assistance with your account privacy.
  • Privacy email: [email protected] — for written enquiries regarding personal data and user rights.
  • Average response time: under 24 hours on business days for privacy-related enquiries.
Bilingual Support: The ez96 privacy team is fluent in both Malay and English, ensuring every Malaysian user can communicate comfortably and clearly on all privacy matters.

Full Control in Your Hands

Ez96 gives you real control over your personal data — not just a promise on paper.

Access

View all data we hold about you

Correct

Request correction of inaccurate information

Delete

Request data deletion under certain circumstances

Block

Restrict the processing of your data when necessary

Mobile

Download your data in a structured format

Object

Opt out of processing for direct marketing

Why Your Data Is Safe with ez96

We combine the latest technology with industry best practices to ensure your privacy is protected at every level.

256-bit SSL Encryption

All data transmitted between your device and ez96 servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.

Thorough & Secure KYC

The ez96 identity verification process is designed to ensure only legitimate users can access the platform. Your KYC documents are encrypted and accessible only to authorised personnel.

No Sale of Personal Data

Ez96 has never and will never sell user personal information to advertisers or data brokers. Your data is used solely for the purposes clearly stated in this Privacy Policy.

24/7 Security Monitoring

Ez96's security monitoring system operates around the clock to detect cyber threats, intrusion attempts, and any unusual activity that could compromise user data.

Regular Security Audits

Independent cybersecurity firms conduct comprehensive audits of the ez96 infrastructure on a regular basis to ensure security standards remain at the highest level in the industry.

Strict Internal Access Controls

Only specifically authorised ez96 personnel may access user data, and all such access is logged and continuously monitored to ensure there is no misuse.

A Trusted Entertainment Platform for Millions of Malaysian Users

With high-level privacy protection, comprehensive data encryption, and a full commitment to user security, ez96 is the responsible online entertainment platform of choice.

Your data is fully protected. No registration fee. For users aged 18 and above.

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